Policies, Processes, and Procedures - Capture Enterprise Knowledge

 

If your enterprise or functional area is planning or implementing an initiative -  ERP implementation, Shared Service Center, Six Sigma, Business Process Improvement and so forth - an important component of that initiative is the Policies, Processes, and Procedures.  After the implementation, Policies, Processes, and Procedures are required to attain the benefits, proper use, and ultimately the success of the initiative.

KCG Consultant Group provides services for the research, development, and testing of content and documentation for Business Policies, Processes, and Procedures.

Policies, Processes, and Procedures are critical for the success of your company, department, or project. When your company requires Policies, Processes, and Procedures, KCG has the knowledge and expertise to provide those services.

Companies face the need for Procedures based on external and internal requirements and systems. All the knowledge must be compiled into consistent, standard, and concise Policies, Processes, and Procedures for possibly multiple audiences.

Policies, Processes, and Procedures are project and timeline dependent. When you are ready to begin, make sure that you have KCG ready to work on your project.

eDocumentation Process™ - Add Value with Quality Policies, Processes, and Procedures

The eDocumentation Process is a structured and comprehensive guideline for developing and maintaining Policies, Processes, and Procedures. It breaks down the effort into a series of manageable tasks and steps. The approach emphasizes tasks that can be defined, analyzed, evaluated, and measured. It produces predefined end products that measure progress and quality. It is a guideline, not a rigid set of instructions. The eDocumentation Process can be used in various ways such as the following:

•  An introduction to developing Policies, Processes, and Procedures

•  A reference guide, when developing Policies, Processes, and Procedures, to ensure all appropriate activities and tasks have been identified and performed

•  A source for the development of Policies, Processes, and Procedures standards within the enterprise

Our methodology addresses the process to research and develop Policies, Processes, and Procedures. Some of the subjects covered, as they relate to the Policies, Processes, and Procedures, include the following:

Audience evaluation

Vocabulary  development

Modular writing

Usability qualities

Template design and maintenance

Training


Training

We can provide training to your company that guides you through the eDocumentation Process. We provide follow-up sessions to evaluate your progress and address issues that may surface.

Consulting and Support

Using the eDocumentation Process, we can evaluate your current Policies, Processes, and Procedures, and provide the direction required for your project.

We review and assess your Policies, Processes, and Procedures and offer improvements and solutions.

Project Teams

We provide project teams or supplemental project staff for your project. We are experienced and can immediately integrate with the members of a project team.

Visit the eDocumentation Process™ Site 
View the various documents that will assist you when developing your
Polices, Processes, and Procesures.